FAQ about Soft Packers

• Our soft packer is made from medical-grade silicone, designed to achieve a soft and natural texture.
• It is made of skin-friendly materials and is designed to be comfortable for long hours of wear.

• The soft packer can be customized by choosing options such as presence or absence of pubic hair and color (2-3 choices).
• While we do not accommodate detailed customizations like shape changes, we carefully craft each piece with the aim of achieving a natural skin tone and finish.

• In the manufacturing process of the soft packer, the implantation of pubic hair accounts for about 80-90% of the labor and time required.
• The no pubic hair option does not require this process, which means the time and effort required for production is reduced by about 1/10.
• As a result, we can significantly reduce the cost and offer it at a more affordable price.
• Rest assured, there is no compromise in the final product's quality and finish.

• The Soft Packer from RISE uses a special adhesive that ensures it sticks securely.
• It is designed to stay in place even during bathing or exercise, but please be aware that the adhesive strength may decrease with intense physical activity or prolonged use.
• For reinforcement of the adhesive and proper application methods, please refer to the instruction manual included with the product.

• The adhesive is made with skin-friendly ingredients, but if you have sensitive skin or allergies, be sure to perform a patch test first.
• If you experience any itching, redness, or other abnormalities during use, discontinue use immediately and consult a doctor if necessary.

はい、可能です。（レギュラータイプのみ可）

当店のエピテーゼは一般的な陰毛の濃さを想定して植毛を行っておりますが、脱毛されている方や毛が薄い方で、植毛を通常より多めに希望される場合は、ご注文前にご相談ください。

※植毛の増量対応はレギュラータイプのみ可能です。

また、商品到着後7日以内でしたら、返送・再送料をご負担いただくことで植毛の増量対応が可能です。
商品到着後はなるべく早めにご確認をお願いいたします。

ご希望の方は、お問い合わせフォームよりお気軽にご相談いただくか、ご注文時の備考欄にその旨をご記入ください。

• Standard Production: Your order will be shipped approximately 60 days after confirmation.
• Expedited Production: Your order will be shipped approximately 30 days after confirmation.

※Please note that production times may vary depending on the manufacturing situation. For the most up-to-date delivery information, please check the product page.

By using the **Expedited Production Option (¥5,000 tax included)**, we may be able to deliver your order faster than usual.

However, depending on the production situation and your desired delivery time, it may not always be possible. Therefore, it is **essential to consult with us via our official LINE account in advance**.

🔗 For more details, please refer to the **Expedited Production Option page**.

Privacy Considerations: It will be shipped in a plain box.

◾️ Domestic Shipping: The item will be labeled as **"Glass" or "Fragile"**.

◾️ International Shipping: Due to customs regulations, the item will be shipped under general descriptions such as **“Silicone Accessories” or “Personal Care Item”**.

Since the Soft Packer is a customized product, changes or cancellations cannot be accepted after payment is completed.
Please carefully review your order before placing it.

• After use, gently wash with lukewarm water and neutral detergent, and then wipe off excess moisture with a soft towel.
• Avoid direct sunlight and high temperature/humidity, and store it in a well-ventilated area.

• By using the 専用リムーバー, you can remove the adhesive cleanly without damaging the skin or the Soft Packer.
• Do not forcefully peel it off, as this may cause damage or skin issues. Please handle it gently and carefully.

*For more detailed instructions, please refer to the instruction manual included with the product.

• Since the Soft Packer is a customized product, changes, cancellations, or returns cannot be accepted after payment is completed.
• Please carefully review your order before placing it.

🔗 For more details, please refer to the Return and Refund Policy.

• You can view the images on the Wear Image Page.

🔗 Click here to view the wear images

日本国内線では、基本的に問題なく機内持ち込みが可能です。ただし、100mlを超える液体は受託手荷物として預ける必要がある場合がありますので、念のため航空会社の規定をご確認ください。

国際線の場合は、航空会社や渡航先の国の規制によって異なるため、ご利用の航空会社や渡航国の規制を事前にご確認ください。

安全にご利用いただくためにも、各航空会社の最新情報をご確認の上、ご対応をお願いいたします。

◾️ For customers in Japan

Please feel free to contact us via our official LINE account.
📱 Official LINE here

◾️ For international customers

You can contact us via email at the address below:
Email: support@rise-prosthetics.com

※We operate during Japan Standard Time (JST) business hours.
We usually respond within 2 business days, but please note that it may take longer depending on the content of your inquiry. We will respond in order of priority, so thank you for your patience.